The new CEO of Papa John’s is Steve Ritchie and he believes that the company needs to do more for its customers. After declining in sales for some time, the pizza brand has seen improvement in its revenue and are excited for what the future holds. The CEO mentioned in a conference call that the company is making progress and that they are improving, but that the brand could implement more changes. Steve Ritchie has become the new CEO of Papa John’s and has implemented some changes to bring business. The company has checked up on employees to see how they are doing and to make sure that they are providing great service too. People have been more positive and encouraged by Papa John’s as they launched a campaign called “Voices” back in September. Both the company and the CEO are pleased with the changes that they have made.
As per Biz Journals, the pizza brand was hit with some adversity as their revenue for the third quarter was way below expectations from analysts and the brand expectations itself. The company’s revenue was way down from last year, losing millions of dollars as earnings for shares were also down equally. Store sales across the world also decreased in the US and abroad to prove the data accurate. Papa John’s, as a result, opened new stores to battle it and have made changes in the high up positions to create a good culture and solid foundation. The company understands that they need good team members and people in power to succeed. They acknowledge that without that, their business would be nothing. Steve Ritchie Papa Johns believes that the changes that the company has made at the executive positions have also helped in the long run. According to the article, Mike Nettles is now the executive vice president and the brand has opened more roles. There is a lot of growth for Papa John’s and more potential with Steve Ritchie as the CEO.
See Ritchie’s profile on Bloomberg: https://www.bloomberg.com/profiles/people/17045820-steve-m-ritchie